RCUR account
Everything about your account: settings, users, billing, and security.
Profile
How can I change my email address?
What is two-factor authentication and how do I enable it?
Secure your RCUR account with an extra code from an authenticator app. How to set up two-factor authentication, use recovery codes and get back in if you lose your phone.
How can I update the language of the dashboard?
Account
How can I connect my Mollie account to RCUR?
How to connect your Mollie account to RCUR, or create one via RCUR.
Can I create additional RCUR account?
How to create an extra RCUR account for another organization and switch between your accounts.
Inviting and managing users
How to give colleagues access to your RCUR account, change their role, require two-factor authentication and remove a user.
Setting up roles and permissions
Decide per role exactly which parts of RCUR a user may view and manage.
Subscription
How can I cancel my RCUR account subscription?
How to cancel your RCUR plan yourself in a few steps, monthly or yearly.
How can I change my payment method for RCUR account payments?
How to change the payment method (credit card or SEPA direct debit) you use to pay for your RCUR plan.
Can I get a copy of my RCUR invoice?
How to find and download the invoices of your RCUR account, and how to have them sent to your finance contact.
When can I cancel my RCUR subscription?
You can cancel your RCUR plan at any time, monthly or yearly. How it works and what happens afterwards.
Can I change the email address where I receive my RCUR invoices?
How to have your RCUR invoices sent to a different email address by setting up a financial contact.
How can I contact RCUR?
How to contact RCUR: via a support ticket in the dashboard or by email.
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