You can cancel your RCUR plan at any time, whether you have a monthly or a yearly subscription. You are never locked in.
What happens when you cancel?
We stop sending invoices and stop the automatic payments for your RCUR plan.
You keep all functions of your plan until the end of the period you have already paid for. That is your next invoice date: for a monthly subscription until the end of the current month, for a yearly subscription until the end of the current year.
After that date you no longer have an active plan. If you want to use RCUR again later, you choose a plan again.
Cancelling your plan
Go to Settings and open Account.
Click Update account plan.
Click Cancel subscription at the bottom right and confirm.
Don't see the button? Then you probably don't have the right permissions (ask the owner of the account), you are still in your trial period or you have already cancelled.
Please note
Your customers' Basic subscriptions: active Basic subscriptions keep running at Mollie and are not stopped automatically when you cancel your RCUR plan. Cancel them yourself if you do not want them to continue.
Whitelabel: the whitelabel add-on ends together with your plan.
Switching between monthly and yearly
Don't want to cancel, but just pay differently? On the Update account plan page you can choose between Monthly and Yearly. With yearly billing you get 1 month free. A different billing period starts on your next invoice date, until then your current subscription simply continues.