Bank accounts & mandates
How can I change a bank account number?
How to change a customer's bank account number: add a new mandate via a payment link or yourself, and delete the old one.
Is a mandate an official authorization for SEPA direct debit?
Is an iDEAL payment an official authorization for SEPA direct debit? What that means and how to limit the risk.
Can I manually add a card number as mandate?
You cannot add a credit card as a mandate yourself. Here is how to let the customer do it with a payment link of the type Mandate.
Didn't find what you were looking for?
Our support team is happy to help. Ask your question and we'll get back to you as soon as possible.
Ask your question