Templates

What are templates?

How can I create templates?

Why can't I delete a template?

Feedback

Roadmap

Changelog

Recurring Payments

Getting Started

How can I use recurring payments?

What are the differences between the subscription functionalities in RCUR?

How to create an Advanced Subscription?

What is the function automatic follow-ups?

How to create a Basic Subscription?

Bank accounts & Mandates

How can I change a bank account number?

Is a mandate an official authorization for SEPA direct debit?

Can I manually add a card number as mandate?

How can I pause a subscription?

How can I cancel a subscription?

How can I setup pre-debit notifications?

What should I enter in the "number of times" field?

Why are the payments still pending?

Which payment methods can I use for recurring payments?

Can I update the prices of my subscriptions in bulk?

Can I update the date of the next payment of an Advanced Subscription?

Payment Links

How can I use payment links?

How does a payment link for a one-time direct debit work?

How does a link work with an open amount?

How can I pre-fill the form?

Link Options

How can I personalize the checkout screen?

What are reminders and how can I use them?

What are Redirect URLs?

How long does a payment link remain valid?

Can a payment link be used multiple times?

Why can I not choose for subscription or mandate?

Can I charge transaction fees to my customer?

How can I send a payment link via e-mail to my customer?

Orders

How can I receive orders via RCUR?

Products

What are products?

Can I delete a product?

Features

Emails

How long are sent emails retained?

Notifications

Can I change the recipient of the notification emails?

Integrations

Invoices

How can I connect Moneybird to RCUR?

How can I connect WeFact to RCUR?

How can I connect e-Boekhouden?

Webshops

How does the WooCommerce integration work?

Does RCUR have an API?

What is possible with the Zapier app?

RCUR Account

Profile

How can I change my email address?

How can I update the language of the dashboard?

Account

How can I connect my Mollie account to RCUR?

Subscription

How can I cancel my RCUR account subscription?

Can I get a copy of my RCUR invoice?

When can I cancel my RCUR subscription?

What to do when I don't have a VAT number?

Can I change the email address where I receive my RCUR invoices?

How can I contact RCUR?

How can we help you?

Help Center

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