What are workflows?

With workflows, you can automate tasks that are executed after a specific event occurs.

You can choose from the following events to trigger a workflow:

• Payment paid

• Payment failed

• Order paid

• Customer created

• Subscription (Advanced) activated

• Subscription (Advanced) paused

• Subscription (Advanced) cancelled

• Follow-up created

• Follow-up failed

You can also add conditions to a workflow so it only runs in specific situations. Available condition fields vary per event.

The actions that can currently be executed in a workflow are:

• Assign label(s) to a customer

• Remove label(s) from a customer

• Remove all labels from a customer