Question 1

How can I use recurring payments?

Accepted Answer

Automatic periodic collection is possible through a subscription. A subscription can be set in 2 ways and we explain below:

Via a payment link

Q: How can I connect WeFact to RCUR?

<ol> <li>Login into your WeFact account and go to "Settings" &gt; "API"</li> <li>Check the box to enable the API</li> <li>Enter the IP address "45.76.33.112" to the whitelist</li> <li>Save all the settings</li> <li>Copy the security code from WeFact</li> <li>Go back to RCUR and go to Settings &gt; Integrations</li> <li>Choose the invoice app "WeFact"</li> <li>Paste the WeFact security code</li> <li>Your account is now connected and the invoice features are activated</li> </ol>

Q: How can I connect FactuurSturen.nl to RCUR?

<ol> <li>Login into FactuurSturen.nl and go to "Settings" &gt; "Connections"</li> <li>Click at the bottom of the page on "Create API key"</li> <li>Enter "RCUR" as description and click on add. (make sure that active is checked)</li> <li>Go back to RCUR and go to "Settings" &gt; "Integrations"</li> <li>Choose for the invoice app "FactuurSturen.nl"</li> <li>Enter your WeFact username and the FactuurSturen.nl API key</li> <li>Your account is now connected and the invoice features are activated</li> </ol>

Add a payment link directly via a specific customer, or via the general payment links page. Here you can choose type "Subscription". Complete all required fields and add the payment link. When the customer pays the first installment via this payment link, the subscription will then start automatically. Because the customer has to make a first payment (via iDEAL, Bancontact, SOFORT, Belfius, KBC or Credit Card), a mandate will also be added by Mollie. Through this mandate you can collect from the account / card.

By adding a subscription manually

To add a subscription to a customer manually, there must first be a valid mandate.

This can be done by first sending the customer a payment link with the type "Mandate". The amount of this payment link can be € 0.01 or higher. With this the customer verifies his / her account number.

You can manually add a mandate (account number) to be able to collect directly afterwards. Pay attention; this is not possible with the RCUR starter plan.

If there is already a mandate, the subscription can be added immediately.

RCUR uses the Subscriptions API from Mollie to add the subscriptions. Because of this, Mollie takes care of the recurring payments. For example, if it has been set that a monthly amount of € 5 must be collected and the subscription is started on 15 June, all recurring payment

Question 2

How can I connect WeFact to RCUR?

Accepted Answer

Login into your WeFact account and go to "Settings" > "API"
Check the box to enable the API
Enter the IP address "45.76.33.112" to the whitelist
Save all the settings
Copy the security code from WeFact
Go back to RCUR and go to Settings > Integrations
Choose the invoice app "WeFact"
Paste the WeFact security code
Your account is now connected and the invoice features are activated

Question 3

How does the WooCommerce integration work?

Accepted Answer

You can connect your WooCommerce shop with RCUR to receive orders from your own webshop in RCUR. This way you can set up to start a subscription for certain products, so that recurring payments will be created automatically. Besides the WooCommerce plugin in your Wordpress website, no other plugin is needed.

How does it work?

In RCUR, go to Settings > Integrations and fill in your website url (eq. https://webshop.com)
Click on "Connect with WooCommerce" and approve to connect. ||| If you don't get redirected to your webshop, make sure you've entered the website url correct
In RCUR, go to products and create a new product

For recurring payments, choose as type "Subscription"
Enter a name that will be visible in RCUR for all new recurring orders
Enter the amount of the subscription product
In case of a subscription, also fill in the interval and optionally the number of times
Fill in the WooCommerce Product ID which you can find in the product overview in your WooCommerce below the product's name

When a customer bought this product in your WooCommerce shop, RCUR will automatically create an order as well. When it is a subscription product, RCUR will create recurring orders based on the entered interval together with a recurring payment via SEPA Direct Debit.

|| The integration only works if the payment in your WooCommerce shop has been done via iDEAL, Bancontact or Sofort. || Make sure you have entered your Live API-key in WooCommerce, otherwise no rec

Question 4

How can I connect Moneybird to RCUR?

Accepted Answer

In RCUR, go to "Settings" and choose "Integrations"
Choose for the invoice app "Moneybird"
Click on the button to connect to your Moneybird account
Select the correct administration and click allow
Your account is now connected and the invoice features are activated

Question 5

How can I connect FactuurSturen.nl to RCUR?

Accepted Answer

Login into FactuurSturen.nl and go to "Settings" > "Connections"
Click at the bottom of the page on "Create API key"
Enter "RCUR" as description and click on add. (make sure that active is checked)
Go back to RCUR and go to "Settings" > "Integrations"
Choose for the invoice app "FactuurSturen.nl"
Enter your WeFact username and the FactuurSturen.nl API key
Your account is now connected and the invoice features are activated

Question 6

What is the function automatic follow-ups?

Accepted Answer

Via the "Automatic follow-up" function you can easily have failed direct debits automatically retried. This function is available from the expert plan.

How do automatic follow-ups work?

You can activate this via this function via the settings page. Here you can also set how you want to automatically follow failed collections. There are 3 options for following up a failed collection:

Try again via a new direct debit payment

When a collection has failed, a follow-up is created in RCUR. These can be found on the "Automatic follow-up" page. We will automatically try to collect from the customer again after 3 days. You yourself set how often we try this, with a maximum of 3x. If the payment is not successful after the 3rd time, the follow-up will fail.

Send an e-mail with a payment link

With this option we will only automatically send an email with a payment link the next day after the payment has failed. This e-mail can be adjusted to your own wishes via the "Texts & e-mails" settings. The customer can then easily pay via the payment link, and the follow-up will be "resolved" automatically.

Both options

You can also choose to do both. First we will try to collect the amount again (as many times as you have set). If this is still unsuccessful, we will send the automatic e-mail with the payment link.

Set a follow-up to "solved" manually? Which can! When you have solved it in a different way and no more follow-ups are needed, simply set this to solved. This i

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