Recurring payments
Getting started
How can I use recurring payments?
Automatic periodic collection is possible through a subscription. A subscription can be set in 2 ways and we explain below: Add a payment link directl...
What are the differences between the subscription functionalities in RCUR?
Our advanced subscriptions have more functionalities and options to set up a more complicated subscription. This way you can add multiple steps with d...
How to create an Advanced Subscription?
Go to the Advanced Subscriptions page, and click on "Create subscription" Then, choose a customer from the dropdown and the bank account/credit card. ...
What is the function automatic follow-ups?
Via the "Automatic follow-up" function you can easily have failed direct debits automatically retried. This function is available from the expert plan...
How can I pause a subscription?
You can easily pause an advanced subscription via our dashboard. Go to the overview of subscriptions and click the view icon behind the subscription. ...
How can I cancel a subscription?
When you have added a Subscription via the Mollie API or a basic subscription via the RCUR dashboard you can easily cancel the active subscription. To...
What should I enter in the "number of times" field?
When creating a payment link with the type "Subscription (Basic)" you can optionally enter the number of times. Please note that the number of times d...
How can I change a bank account number?
You can easily update the bank account number from a customer that has an active subscription by removing the old IBAN number (mandate) and add the ne...
Why are the payments still pending?
After creating a SEPA direct debit payment it will be in the status "Pending". This is because there is a processing time of approximately 3 working d...
Is a mandate an official authorization for SEPA direct debit?
There are two ways that result in a valid mandate (authorization): A mandate with a "wet" signature. This is therefore signed with a pen. A mandate wi...